5 things to consider when choosing your VoIP provider

What is the best way to find a VoIP provider that you can afford? is the question always in our mind, when selecting VoIP provider.

I know as well as anyone this can be a very daunting task. There are a number of VoIP providers to choose from, so the task of deciding should be based on which VoIP Provider offers the most real value for your money.

First: Make accurate price comparisons

As with anything, you should consider price. Monthly VoIP fees for a single user can vary from $24.95 to $59.95 depending on the VoIP provider you are considering and the VoIP Features included. The lower the monthly fee, the less likely you are to get extra features and support from the business pbx solutions Service Provider. For instance, some of the less expensive VoIP international calling plans may not allow you to place calls outside of their network or your minutes may be capped at a certain amount every month. If you exceed your monthly cap, your calls are metered and you will be billed on a per minute basis for calls that exceed your monthly cap. This is certainly something you want to keep in mind as you consider your options.

Second: Determine the VoIP features your business must have

Make a side-by-side list comparing the VoIP Features offered by the business VoIP services providers you are evaluating. VoIP Features vary widely from Provider to Provider. You should determine what VoIP Features are most important to your company and make sure they are a feature that is offered by the VoIP Provider you choose and is there an additional charge for this feature. Features like voicemail and call waiting are not universal to all VoIP plans, make a list of those features and make sure the VoIP Provider you choose offers those features.

Third: E-911 Service is critically important

Not all VoIP providers offer emergency services or E-911 access. This is a critically important factor in your choice of a sip VoIP services providers and one that can have a significant financial impact to your company if the VoIP Provider does not offer this feature. E-911 is the method VoIP Providers use to notify the police in the event of an emergency. If this service does not work perfectly, and this has happened, the police will not be able to respond to an emergency at your office location. You or an employee of your company could suffer great bodily harm, or even worse, if the police are unable respond to an emergency at your office location. A law suit is almost sure to result from this situation and even though it may have been the fault of your VoIP Solutions for small business Provider, you can expect your company to be named in that suit.

If you plan to make your VoIP internet broadband telephone the primary phone in your home, then you should try to select one that is offering E911 as a service. That is the technology that is used to determine where you are when you call 911 on your phone. If, on the other hand, you plan to use your cell phone as your primary phone and then the VoIP as a secondary line, E911 capability may not be a big deal to you.

Fourth: Technical Support

Technical support should be a primary consideration when choosing a Small business pbx system provider. Some companies will charge you extra for support, while others will not. Most of the companies don’t charge you for basic technical support, but most charge when support requires an on-site visit from a technician. One of the key benefits of small business pbx is that an on-site support visit is rarely required. One of the most important support questions you should ask your VoIP Provider is “What are your hours of support?” Quality small business VoIP provider should have live support available 24/7, 365 days a year.

Fifth: Number Portability

Lastly, check into number portability. Most businesses want to keep their current business phone number. The telecommunications Act of 1996 made the transferring of phone numbers a US Law. This law recognized that a business’s phone number is an important asset of that company and made a business’s phone number an asset of the company they can take with them even if the change phone companies. The law requires companies to transfer phones numbers to other providers when a customer makes a request to transfer a number.

AVAD's Hosted small business VoIP solutions allows your business be more productive and avoid the hassles and expense of buying and managing your own phone system. We allow you to push the operation and expense of your communications service to us, and we bundle together all the services you need on a single bill - including voice service and phones, small business pbx phone service, local and long distance calling minutes, hosted email, and hosted web services.

To learn more about AVAD Technologies hosted business VoIP please call (800) 733-4136, or visit us on the web at AvadTechnologies.com

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About the Author:
AVAD Technologies is a leading small business VoIP provider of Hosted VoIP PBX phone service. With its cutting edge line of integrated voice/data solutions, AVAD Technologies provides a complete Hosted VoIP PBX solution to cost-conscious, results-driven, value-oriented organizations.